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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Griswold

December 15, 2023

5  out of  5 rating by Sarah Griswold
"We had wind damage from June 2023 storms and needed a roof replacement. This was our first time dealing with such a significant claim, and Pharah at Bob Watson State Farm was phenomenal. She not only went out of her way to walk my husband and me through the appraisal and claims process but she also navigated the system for us by making calls behind the scenes for us (on multiple occasions). We were able to fully replace our roof and it was 100% due to her help. For that reason, I can't recommend this particular SF office enough, and I can't thank them enough either!"
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Dianna Cunnius

December 5, 2023

5  out of  5 rating by Dianna Cunnius
"They did everything we needed to make the transaction from our home in Wagoner to our new home in Norman. Excellent service. Friendly and trustworthy. Just made everything comfortable and easy. Hats off to Tabitha. Wonderful to work with over the phone and in person."
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Jerry Hobbs

October 5, 2023

5  out of  5 rating by Jerry Hobbs
"Tabi You are a blessing, and thank you so much for your time. This lady folks, stayed an hour, after closing. To handle, My insurance claim, when,my agent!!! couldn't do it. EVEN though he was, on the clock, she stayed off the clock. And did this for me, thank you so much. Tabi!"
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Robert Butler

July 13, 2023

5  out of  5 rating by Robert Butler
"I’ve been with this office for 25 years and have never had a bad experience! Tabatha has helped me with several last-minute situations and is super friendly. The only place I’ll ever get my insurance from!"
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Dawson Lasseter

February 24, 2023

5  out of  5 rating by Dawson Lasseter
"Awesome folks! Great service. Very professional."
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gavin hensley

February 17, 2023

5  out of  5 rating by gavin hensley
"Very nice people to work with."
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Gleneva Calvit

March 18, 2022

5  out of  5 rating by Gleneva Calvit
"We transferred from Texas to this State Farm office, Bob Watson in Norman and they are such a friendly office. We searched all and decided on this office because of the care that they were taking to get us all taken care of. Since our transfer we have have such a easy time and anytime we have a question they are always there. They have three ladies in the office with a lot of experience and it shows, If you are in search of a good insurance office choose them they will take care of you."
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Siera Lorea

March 17, 2022

1  out of  5 rating by Siera Lorea
"This office is absolutely awful. They will lie to your face so they can steal your money, never return phone calls, and are very clearly extremely unorganized. My grandpa who was paying my insurance had me start to pay it. I was forced to pay his previous balance (was told it would be split over my next 4 payments) and a premium raise fee I wasn’t informed of when it should’ve just been a completely new account. I was under the impression I was making a new account, apparently not and wasn’t informed of this. On my first bill they charged me the half the amount for the previous balance. I called and they basically told me I had to pay it and that it’s not gonna be split between my next 4 payments but rather my next two. So I paid it and paid the rest on the 2nd payment. Then the extra $60 started showing g up and I was told it was for the July payment but how could it be that when I already paid the July one?? After a lot of back and forth and State Farm corporate not even knowing what was going on, then they told me that I wouldn’t have to pay it again. Then two payments later I was being charged it again. Called again being like “hey why was I told this and you’re not going to follow through on it?” and they were of no help. Ended up trying to cancel it through root and it didn’t get cancelled so I called back and cancelled it. My grandpa some how saw that it wasn’t paid, not sure why someone not on my policy would be allowed access to my information in the first place, and went and paid them even though it was supposed to be cancelled. I called and they said they were sending a refund for that money and it would be sent in the mail. Waited a few weeks and it never came so I called back. Again, was told the check was in the mail for a second time and to call back if I didn’t get it in a week. Well weeks later no check. Called again and was told I was not owed a refund and basically they didn’t know why I was told that. I understand if that’s their actual policy and I have no issue with that, but I do have an issue with being lied to and told and promised something that was not going to happen and having to pay someone else’s previous balance. You’d think they’d be a little more not scammy to someone who’s grandfather has been a customer of theirs for decades. Steer clear of this place unless you like lying and thieving."
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Patty Bowers

March 16, 2022

5  out of  5 rating by Patty Bowers
"Great office to work with!"
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Okiegirl A

November 30, 2021

5  out of  5 rating by Okiegirl A
"The staff there are great! Very helpful and friendly."
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Tom Baumann (SoonerTom)

February 19, 2020

5  out of  5 rating by Tom Baumann (SoonerTom)
"Food was outstanding, service very friendly and prompt"
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Troy Ham

January 15, 2020

5  out of  5 rating by Troy Ham
"Fast and efficient. The cost was the best one out of three. Farmers Allstate and State Farm."
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Cooper Gunnels

September 6, 2018

5  out of  5 rating by Cooper Gunnels
"Every accident I've had (that was not my fault) I have gained money"
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Lisa Danner

August 3, 2017

5  out of  5 rating by Lisa Danner
"I have used this office for more than 30 years and have never had an issue. If I have a problem or a question they are more than willing to help me."
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Blake Snodgrass

June 29, 2015

1  out of  5 rating by Blake Snodgrass
"Set up automated payments for my auto insurance. They failed to take it out last month, then completely cancelled my policy due to nonpayment, with no warning. I received nothing in the mail telling me this was a possibility or that it even happened. I'll never use nor recommend State Farm for a damn thing."
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Brandi Pershica

September 18, 2014

1  out of  5 rating by Brandi Pershica
"This office are a bunch of crooks. They will lie to suit themselves. They will not mail your forms you are supposed to sign but will charge your account for them and say that oh well nothing they can do. I have never had a problem with State Farm until this office got involved. They will change your rates every month."